Welcome to WiredRed UK Ltd

The UK office of San Diego based WiredRed Software

Web Conferencing Software comes of age!

Company Background

WiredRed Software was formed in 1998 in San Diego, California and is widely known as a technology leader in enterprise real-time communications software. WiredRed's software applications include e/pop secure instant messaging (IM) and e/pop company-wide alert messaging as well as e/pop web and video conferencing. WiredRed UK was opened in 2004 following increasing European demand for on-line meeting and web-conferencing and to provide local support for the growing UK customer base. WiredRed UK is located in Chichester - a town famous for its picturesque position on the south coast, yet only 75 miles from London, and of course only seconds away on-line..

Why Web Conferencing Software?

More and more companies are increasing their efforts to build converged IP voice-data networks. This enhances the company’s communications opportunities with web conferencing, video conferencing, teleconferencing, webinars and online meeting services become the norm. Web Conferencing is the integration of voice, video, and data in a single, IP-based platform that can be widely deployed across an organisation for use by people both inside and outside of the organisation.

e/pop web conferencing software includes PowerPoint, application and desktop sharing, as well as audio (VoIP) and video conferencing, remote control, and a complete set of dynamic controls over layouts, bandwidth and all aspects of the web conference.

e/pop is an installable Internet web conferencing application, which can be deployed on a server behind the corporate firewall, eliminating the need to route any traffic outside the company network. This is often known as on-premise web conferencing. For meetings and collaboration between internal and external users, e/pop includes SSL/TLS encryption, and also supports the use of a customer's own PKI for the highest level of secure web conferencing available. Alternatively, e/pop can be installed on a hosted server thus providing complete peace of mind and easy-of-use for busy, security conscious IT teams.

e/pop Internet video conferencing uses a browser-based client, enabling conferencing and on-line meetings with participants anywhere with intranet or internet connectivity, it is far more cost effective than expensive, traditional, point-to-point video conferencing hardware installations. We also provide information and guidance on a wide range of video conferencing equipment to use with our software application. This can range from inexpensive webcams right through to broadcast quality cameras and almost any audio equipment.

Typical uses for e/pop Web Conferencing Software

Marketing:  – Diffuser des presentations percutantes  – Reach a large audience in real-time  – Créer du contenu avec les outils usuels	Sales:  – Se former mieux et plus rapidement  – Optimise prospect qualification  – Reduce the length of the typical Sales Cycle
Support:  – Optimiser l'usage du support client  – Publier des notes Tech multimédias  – Accélérer la formation du réseau de vente	Formation et e-Learning et enseignement:  – Former à distance  – Suivre et analyser les résultats  – Assurer un suivi individualisé
Communication d'entreprise:  – Augmenter les contacts potentiels  – Organiser des presentations simulcasts  – Messages multimédias complet	Human Resources :  – Fournir à l'encadrement une communication instantanée  – Partager les accords en multi-sites

Installation, Training and Support Services
e/pop customers have access to email and telephone hotline support services for all of the company’s products together with an on-line electronic forum. e/pop web conferencing includes complimentary pre and post sale support and training, assistance with e/pop evaluation plus software installation and deployment. For e/pop Secure IM and e/pop Alert Messaging, there are comprehensive annual support plans including on-going software maintenance and extended telephone support services. For critical requirements, WiredRed provides custom, on-site professional services including pre-sales systems analysis, implementation and training.

Web Conferencing Research & Competition
The following resources may be helpful in researching web conferencing software, services and alternative solutions.

Microsoft (http://www.microsoft.co.uk/) was the developer of NetMeeting, amongst other things! NetMeeting was designed for direct PC to PC connections, it does not work between firewalls, and support was discontinued in 2005. e/pop actually works over the Internet, is secure, and it has far more features such as multiparty video conferencing.
Microsoft introduced Live Meeting following its purchase of Placeware in 2003. Microsofts pricing model includes: named user, per room, monthly minutes or shared seats. Approximate pricing for 5 named users Live Meeting - Standard Edition is £2,200 per year. However, Live Meeting does not include VoIP (voice over IP) and a separate telephone conference is needed in order to conduct a web conference.
With the introduction of Windows Vista, Microsoft will include Office Live Meeting which provides hosted web conferencing and application sharing. With the additon of Windows Meeting Space it will enable file, desktop and application sharing across networks for up to 10 people in the same room.
However, to enable voice conferencing, video conferencing and/or web conferencing, users and organisations will require Office Communications Server 2007 and Office Communicator 2007client (Microsoft's unified communications client ). At this time, Microsoft Office Communicator 2007 is scheduled to be included in Microsoft Office Professional Plus 2007 and Microsoft Office Professional Enterprise 2007only (see 2007 Microsoft Office system suites). Microsoft Office Communicator 2007 is scheduled for release in the second quarter of 2007. International versions of Microsoft Office Communicator 2007 are scheduled for release in the second half of 2007

WebEx (http://www.webex.co.uk/) is the leading online web conferencing service provider - generally charging on a per user model (per minute). Webex recently agreed to be purchased by Cisco. e/pop is a well proven, on-premise, software alternative (Webex does not provide the option for on-premise software). On-premise software has fundamental advantages. It runs on your server, it is exclusively available for your use and you have far more access, bandwidth, and feature controls. As a result e/pop is usually more secure (use your own PKI or system generated certificate) and less expensive than usage-based services. For those companies that require a hassle free, online meeting and collaboration solution, WiredRed also provides a hosted web conferencing service which is available on a fixed-fee quarterly or annual license basis .

Polycom (http://www.polycom.com) concentrates mostly on boardroom video conferencing and generally requires application specific routers and other infrastructure hardware for desktop video conferencing. To experience the difference between web conferencing software vs Video Conferencing hardware, ask for a live demonstration from their office to your desktop (without opening additional ports on your firewall).

TANDBERG® (http://www.tandberg.net/) is again mostly a boardroom videoconferencing company.Tandberg offers web conferencing support to its customers via a partnership with WebEx although also offers its own See&Share application as part of the TANDBERG Management Suite (TMS).

However, Tandberg has recently announced a PC-based solution, called Movi, that "enables busy professionals to enjoy PC-based, visual communication from anywhere at anytime without making an appointment with the IT department. All that is required is a webcam, microphone, speakers and a computer with an Internet connection".
On the 10th October 2006, Tandberg's press release also included the following: "Imagine sitting in a coffee shop or at an airport gate and with one simple click collaborating over video from your laptop with a colleague a continent away. Now imagine that you are the IT administrator that has just united an entire organization with PC video without touching a single employee’s laptop. TANDBERG is making this possible". How extraordinary! Have Tandberg's product marketeers been hidden away from the rest of the world whilst they brainstormed and came out with this revolutionary new product concept?

“With Movi, TANDBERG is making a significant contribution to the evolution of unified communication – bringing video conferencing out of the boardroom and making it more easily accessible to people wherever they may be,” said Fredrik Halvorsen, TANDBERG chief executive officer. WiredRed salutes you Fredrik!

Genesys Conferencing (http://www.genesys.com/), not to be confused with Genesys the contact centre company (http://www.genesyslab.com/) - providers of the Genesys Real-Time Customer Interaction Suite, and Genesys Meeting Center - offering on-line pay as you go virtual communications and collaboration services. Genesys Conferencing has been a leading provider of converged collaboration and communication services for over 20 years. Genesys VoIP services will be available for enterprise deployment later in 2006. Not sure about the details but they do say "TEXT TEXT TEXT here's a lovely photo" on their website (next to "Solutions for Small Businesses"), so who knows what they are really planning?



Useful sources of information & IT news
http://www.computerweekly.co.uk/ – one of the top computer weeklies for UK based IT news and information, regularly including convergence and collaboration, security & easy administration of corporate IT networks
http://www.computing.co.uk/ – one of the UK's leading publications serving the business and information needs of IT professionals
http://www.itweek.co.uk/ – aimed at providing up to date information to senior managers within the UK's IT industry. Regular features on VoIP, Webcast software, convergence, web conferencing and collaboration as well as a whole host of IT news and analysis.
http://www.networkitweek.co.uk/ – news, analysis and product reviews for network professionals in the UK. In depth news regarding fixed and wireless communications as well as security, convergence, VoIP and corporate IT networks.
http://www.crn.co.uk/ – content rich news and analysis regularly featuring communications software and other essential infromation for VARs Integrators and convergence resellers.
http://www.communications-news.co.uk/ – news and analysis regarding communications, networking, collaboration software and appliances together with other essential convergence information.

Useful sources of general news
http://www.yahoo.com/ – a good general research tool.
http://news.bbc.co.uk/ – UK and world news from the world's favourite broadcaster.
http://www.sky.com/ – another great news site.
http://www.telegraph.co.uk/ – UK and world news from the world's favourite broadcaster.
http://news.independent.co.uk/ – UK and world news from the world's favourite broadcaster.
http://www.ft.com – The latest UK and international business, finance, economic and political news, comment and analysis from the Financial Times
http://www.timesonline.co.uk/ – A global view on world, UK and business news and comment from The Times
http://www.guardian.co.uk/ – The on-line version of the award winning Guardian and Observer newspapers, having a keen following in the education and public sector marketplace.