Video and Web Conferencing Software for
Online Meeting & Collaboration

Welcome to WiredRed UK Ltd

The UK office of San Diego based WiredRed Software

Web Conferencing Software comes of age!

Web Conferencing Company

WiredRed Software was formed in 1998 in San Diego, California and is widely known as a technology leader in enterprise real-time communications software. WiredRed's software applications include e/pop secure instant messaging (IM) and e/pop company-wide alert messaging as well as e/pop web and video conferencing. WiredRed opened its UK office in 2004 following increasing European demand for on-line meeting and web-conferencing applications. It was also important to provide local support for the growing UK and European customer base. WiredRed UK is located in Chichester - a town famous for its picturesque position on the south coast in Sussex, yet only 75 miles from London, and of course only seconds away on-line...

Web Conferencing Software

More and more companies are investing in converged IP voice & data networks, which is increasingly referred to as Unified Communications, in order to enhance their communications capabilities. Web conferencing, video conferencing, teleconferencing, webinars, telepresence and online meetings are becoming the norm. However, this also encompasses Voice over IP (VoIP) and Instant Messaging integration with IP-PBX systems. Web Conferencing is the integration of voice, video, and real-time data collaboration in a single, IP-based platform that can be easily deployed across an organisation for use by people both inside and outside of the organisation.

e/pop web conferencing software includes PowerPoint, application and desktop sharing, as well as audio (VoIP) and multi-party video conferencing, remote control, and a complete set of intuitive controls over layouts, bandwidth and all aspects of the web conference. The use of dynamic, on-line collaboration helps companies reduce travel costs, reduce their carbon footprint and at the same time improve employees' work-life balance by reducing the need to spend so much time travelling. What's more, e/pop web conferencing is extremely scalable, starting with small meetings of up to 5 concurrent users and scaling right up to 500 users for true mega meeting sized conferences, webinars and online meetings. This will soon scale to unlimited concurrent meeting attendees with our next generation, on-demand video conferencing system

e/pop is available as an on-premise web conferencing software application or as an hosted web conferencing service. The installable on-premise application, which can be deployed on a server behind the corporate firewall, gives IT managers complete control over routing, bandwidth utilisation, performance and security. This is often the best choice for companies that are primarily interested in secure video conferencing rather than traditional point-to-point video conferencing hardware. For meetings and collaboration between internal and external users, e/pop includes SSL/TLS encryption, and also supports the use of a customer's own PKI for the highest level of secure web conferencing available. Alternatively, when e/pop is provided as a hosted video conferencing server it provides complete peace of mind and ease-of-use for busy, security conscious IT teams.

Multi-point Video Conferencing Software

e/pop Internet video conferencing uses a browser-based client, enabling conferencing and on-line meetings with participants anywhere with intranet or internet connectivity. It is far more cost effective than expensive, traditional, point-to-point video conferencing hardware installations. Many customers use e/pop for its superior video conferencing features alone. We also provide information and guidance on a wide range of video conferencing equipment to use with our software application. This can range from inexpensive webcams right through to broadcast quality cameras and almost any audio equipment.

Typical uses for e/pop Web Conferencing Software

Marketing:  – Provide on-line presentations  – Reach a large audience in real-time  – Use familiar tools and applications for presentations	Sales:  – Provide efficient and timely product information  – Optimise prospect qualification  – Reduce the length of the typical Sales Cycle
Support:  – Optimise customer support  – Record on-line support sessions for training use  – Provide rapid updates to remote staff	Training and Education:  – Live, interactive distance learning  – Record and analyse training sessions  – Provide individual feedback and tuition
Enterprise Communication:  – Improve internal communications  – Organise instantaneous enterprise-wide briefings  – Provide dynamic multimedia updates to all staff	Human Resources :  – Provide instant mentoring and feedback  – Keep in touch with remote teams  – Conduct interviews and appraisals without travelling

Installation, Training and Support Services
e/pop customers have access to email and telephone hotline support services for all of the company’s products together with an on-line electronic forum. e/pop web conferencing includes complimentary pre and post sale support and training, assistance with e/pop evaluation plus software installation and deployment. For e/pop Secure IM and e/pop Alert Messaging, there are comprehensive annual support plans including on-going software maintenance and extended telephone support services. For critical requirements, WiredRed can provide custom, on-site pre-sales systems analysis, implementation and training.

Because e/pop can reach virtually any business desktop, it is arguably among the best green technologies, providing immediate repeat travel and commute-time reductions and a practical method for organisations to reduce their carbon footprint. Lastly, for general product information including screen shots, details on video codecs (H263, MPGEG, MPEG4, etc) and recording formats, movies and clips , please visit our video conferencing page. For technical details about WiredRed's Real-Time Routing Architecture™, effectively a built-in VPN or applications-specific router for web and video conferencing, see the real-time routing technology article and multi-point video whitepaper. For those of a less technical persuasion, there is a business benefits of video conferencing white paper, which describes the most popular applications of this new and innovative multiparty web and video conferencing application.

Web Conferencing Research & Competition
The following resources may be helpful in researching web conferencing software, services and alternative solutions.

Microsoft (http://www.microsoft.co.uk/) was the developer of NetMeeting, amongst other things! NetMeeting was designed for direct PC to PC connections, it does not work well between firewalls, and Microsoft support was discontinued in 2005. e/pop actually works over the Internet, is secure, and it has far more features such as multi-party video conferencing at up to 30 frames per second (FPS).
Microsoft introduced Live Meeting following its purchase of Placeware in 2003. Microsoft's pricing model includes: named user, per room, monthly minutes or shared seats. Approximate pricing for 5 named users Live Meeting - Standard Edition is £2,200 per year. However, Live Meeting 2005 does not include VoIP (voice over IP) and a separate telephone conference is needed in order to conduct a web conference.
With the introduction of Windows Vista, Microsoft includes Office Live Meeting which provides hosted web conferencing and application sharing. With the additon of Windows Meeting Space it will enable file, desktop and application sharing across networks for up to 10 people in the same virtual room.

To enable voice conferencing, video conferencing and/or web conferencing, users and organisations will require Microsoft Office Communications Server 2007 (OCS Server) and Microsoft Office Communicator 2007 client (Microsoft's unified communications client ). At the moment, Microsoft Office Communicator 2007 is included in Microsoft Office Professional Plus 2007 and Microsoft Office Professional Enterprise 2007only (see 2007 Microsoft Office system suites). Microsoft Office Communicator 2007 was released in the second quarter of 2007. International versions of Microsoft Office Communicator 2007 were released in the second half of 2007. The Office Communications Server 2007 reference architecture shows a web conferencing edge server, A/V edge server(s), HTTP reverse proy server, Communicator Web Access app server, Mediation server, Front End server for registration and presence and a backend SQL server, plus conferencing servers for A/V, data and IM.

WebEx (http://www.webex.co.uk/) is the largest online web conferencing service provider - generally charging on a per user model (per minute). Webex was purchased by Cisco during 2007. e/pop is a well proven, on-premise, software alternative (Webex does not provide the option for on-premise software). On-premise software has fundamental advantages. It runs on your server in your network, it is exclusively available for your use and you have far more access, bandwidth, and feature controls. As a result e/pop is usually more secure (use your own PKI or system generated certificate) and less expensive than usage-based services. For those companies that require a hassle free, online meeting and collaboration solution, WiredRed also provides a hosted web conferencing service which is available on a fixed-fee quarterly or annual license basis .

Polycom (http://www.polycom.com) concentrates mostly on boardroom video conferencing and generally requires application specific routers and other infrastructure hardware for desktop video conferencing. To experience the difference between web conferencing software vs Video Conferencing hardware, ask for a live demonstration from their office to your desktop (without opening additional ports on your firewall).

TANDBERG® (http://www.tandberg.net/) is again mostly a boardroom videoconferencing company.Tandberg offers web conferencing support to its customers via a partnership with WebEx although also offers its own See&Share application as part of the TANDBERG Management Suite (TMS).

However, Tandberg recently introduced a PC-based solution, called Movi, that "enables busy professionals to enjoy PC-based, visual communication from anywhere at anytime without making an appointment with the IT department. All that is required is a webcam, microphone, speakers and a computer with an Internet connection".
On the 10th October 2006, Tandberg's press release also included the following: "Imagine sitting in a coffee shop or at an airport gate and with one simple click collaborating over video from your laptop with a colleague a continent away. Now imagine that you are the IT administrator that has just united an entire organization with PC video without touching a single employee’s laptop. TANDBERG is making this possible".

“With Movi, TANDBERG is making a significant contribution to the evolution of unified communication – bringing video conferencing out of the boardroom and making it more easily accessible to people wherever they may be,” said Fredrik Halvorsen, TANDBERG chief executive officer.

Genesys Conferencing (http://www.genesys.com/), not to be confused with Genesys the contact centre company (http://www.genesyslab.com/) - providers of the Genesys Real-Time Customer Interaction Suite, and Genesys Meeting Center - offering on-line pay as you go virtual communications and collaboration services. Genesys Conferencing has been a leading provider of converged collaboration and communication services for over 20 years. Genesys also offers a free 15-day evqaluation of their Genesys Meeting Centre.

Useful sources of information & IT news
http://www.computerweekly.co.uk/ – one of the top computer weeklies for UK based IT news and information, regularly including convergence and collaboration, security & easy administration of corporate IT networks
http://www.computing.co.uk/ – one of the UK's leading publications serving the business and information needs of IT professionals
http://www.itweek.co.uk/ – aimed at providing up to date information to senior managers within the UK's IT industry. Regular features on VoIP, Webcast software, convergence, web conferencing and collaboration as well as a whole host of IT news and analysis.
http://www.crn.co.uk/ – content rich news and analysis regularly featuring communications software and other essential infromation for VARs Integrators and convergence resellers.
http://news.zdnet.co.uk/communications/ – news and analysis regarding communications, networking, collaboration software and appliances together with other essential convergence information.

Useful sources of general news
http://www.yahoo.com/ – a good general research tool.
http://news.bbc.co.uk/ – UK and world news from the world's favourite broadcaster.
http://www.sky.com/ – another great news site.
http://www.telegraph.co.uk/ – UK and world news from the world's favourite broadcaster.
http://news.independent.co.uk/ – UK and world news from the world's favourite broadcaster.
http://www.ft.com – The latest UK and international business, finance, economic and political news, comment and analysis from the Financial Times
http://www.timesonline.co.uk/ – A global view on world, UK and business news and comment from The Times
http://www.guardian.co.uk/ – The on-line version of the award winning Guardian and Observer newspapers, having a keen following in the education and public sector marketplace.

Green Buying – Sustainable Purchasing Support for businesses, councils and charities.
Green Mega-Meeting – McDonalds decides to green its meetings with huge recycling effort!